https://support.us.playstation.com/articles/en_US/KC_Article/Support-tips/. If you require further support, please call our Customer Contact Center. PlayStation Enquiries - For UAE Customer : Please call 8000 357 03946. Hours of operation : Mon-Fri: 1030-1900 NZDT Sony Mobile. Network Service Status Hours: Monday - Saturday, 6AM - 10PM, PST Sunday, 8AM - 8PM, PST. A pre-order refers to any purchase of digital content made from PlayStation Store before the content release date. The best phone number for Playstation is their 800-345-7669 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Looking for more PlayStation support news? To check if you're eligible for a refund, please follow the instructions on our Refund Chatbot. Call our support team if you have a query surrounding your TV, Camera, Audio & Accessory ... Sony PlayStation. Get help in the US and Canada for issues related to your PlayStation® PS4™, PS4™Pro, PS VR, DUALSHOCK®4 wireless controller, PS3™, and PS Vita. Your Service Request Case Number can be found in the confirmation email sent to the email address you provided at the time you requested service. Our fix & replace tool offers support if your console doesn’t power up, if there is no image on the screen, if your analogue joysticks or buttons are faulty, worn or sticky, or if there are some discs errors. Product Repair Product Repair. Please click here. GetHuman and Playstation have no relationship whatsoever. There are two types of pre-order refund requests, depending on the date the content was pre-ordered. Or is any of the information above inaccurate? Call our support team if you have a query surrounding your playStation, PSN account or Accessory . *This is not possible for the following payment methods: Bancontact (MisterCash), Giropay, Ideal, Paysafecard, Postepay, Sofort, Yandex, mobile operator billing and money vouchers. Choose your product and we'll get you to the right group. When refunding a pre-order made with one of these payment types, the refund will be sent to your wallet. If you do not contact Customer Service to arrange the return of your rejected item(s) within ninety (90) business days from the date on the rejection notification, we will assume you do not wish to reclaim the property and will dispose of it at any time thereafter, in any manner as we see fit. This is the best way to live chat with Playstation because 156,720 customers have used it over the last 18 months to reach customer service and told us about it. ... VAIO PCs PlayStation Broadcast & Professional. Contact Us. Or is any of the information above inaccurate? After purchasing this type of content through PlayStation Store, you have 14 days from purchase to request a refund. Full games, downloadable content, in-game consumables and season passes fall under this category. The department that mans the chat windows at https://support.us.playstation.com/articles/en_US/KC_Article/Support-tips/? Please click here. You can call Playstation at +54 116 770 7669 phone number, fill out a contact form on their website www.playstation.com, or write a letter to Sony Interactive Entertainment LLC, 2207 Bridgepointe Parkway, San Mateo, California, 94404, United States. Find troubleshooting for common questions and issues on the PlayStation® support site. We can usually help ensure a better outcome. Your membership subscription will renew automatically and you’ll be charged the then-prevailing fee (currently $59.99) + … I don't understand why I was booted people just report and I get suspended please help me out. Call our support team if you have a query surrounding your playStation, PSN account or Accessory. This request is not authorized. However, we may reduce your refund amount based on how much you have used the service. If you have started to download or stream the purchased content you will not be eligible for a refund unless the content is faulty. Please click here and follow the instructions. Hmmm … Looks like something went wrong. If For this type of pre-order purchase, you can request a refund up to 14 days* after the date of purchase. Easy and free! Back to playstation.com. To enroll in PlayStation® Plus or PlayStation™Now, you need a valid payment method, and a free account with PlayStation™ Network (PSN). Please try again or click here to chat with an agent. Contact Us. Are you ready for PlayStation®5? Hmmm ... On dirait que quelque chose n'allait pas. Please be aware, any free trials will be included in the 14-day period. 09 801 1235. Sony Support - Live Chat. When you chat with Playstation agents, they are most likely chatting with you from their call center located in California or Phillipines. While Playstation does offer live chat as a way to get help, they also have a phone number. Find contact information for customer support and media relations for Sony and its operating companies in the U.S. Know any other ways to contact Playstation? In-depth support for PlayStation® systems Online self-service tools to solve issues or to track a request. We apologize for any inconvenience and thank you for your understanding. Consumer Audio & Video Enquiries. If you prefer, you can read the full PlayStation Store cancellation policy. Why did you want to chat with Playstation? AD Get your PlayStation 4, PlayStation 3, PlayStation VR, DualShock 4 or your PlayStation VR Aim Controller repaired. are used to handling Hacked Account, Recover Account, Banned Account, Refund a Charge, Account Access and other customer service issues. Product support & customer relations. Pre-order purchases made fewer than 14 days before the release date  Epic Games Support is here to help you with all of your account and Epic Games Store needs. Please let us know so we can keep sharing the best possible information with other customers. Live chat is rarely available 24/7, and this department is open Monday - Saturday, 6AM - 10PM, PST Sunday, 8AM - 8PM, PST. Phone. But sometimes chatting is inconvenient or not preferred, in which case Playstation usually prefer to call their phone number, which we provide a link to above. For full terms and conditions, please visit the PlayStation Store cancellation policy. Get help with PlayStation 4 and PlayStation 5 connection issues. Find out if you're eligible for a PlayStation Store refund and how to request a refund on Playstation™Store purchases including games, DLC, pre-orders and subscriptions such as PlayStation®Plus. GetHuman has been a forum for customers to share tips with each other since the early 2000s and continues to be a resources to over 50 million US customers per year, as well as consumers around the globe. Calling, Emailing, or Writing a Letter to PlayStation Dial 1-800-345-7669 to call PlayStation for … Looking for help? Please keep sharing what you know about contacting Playstation with GetHuman and keep sharing with others so we can together make customer service less frustrating. We find the best deal for you and then we manage the scheduling so that all your technicians show up on the same day. Please note, if you have not started to download the main product and your pre-order included extra content that is made available before the main product release, you will no longer be able to access this extra content if you cancel your pre-order. Borderlands 3: PlayStation 4 to PlayStation 5 Upgrade Borderlands 3 Next-Gen FAQ Message: “Your code becomes active on 10/28/2019" The Xbox Series X/S and PlayStation 5 started arriving on store shelves a few months ago, but both consoles have been incredibly difficult to find. In addition to the refund procedures summarised below, you may have additional rights under applicable local law; nothing in the summary below limits or replaces any such rights under local law. The old... Bitte brauch Hilfe mein PS * geht nicht mehr seit gestran um * Uhr nachts also was kann... mein playstation geht seit gestern nicht mehr weil ich leide nicht das update gemacht h... Hello, my son has peeled his playstation store card instead of using a coin as per the... We partner with a US-based expert help site to provide you with tech support 24/7. Pre-order purchases made more than 14 days before the release date To find out more, including how to make a refund request, please select the type of content you have purchased below. Replacements will be offered if necessary. *This is not possible for the following payment methods: Bancontact (MisterCash), Giropay, Ideal, Paysafecard, Postepay, Sofort, Yandex, mobile operator billing and money vouchers. Chat Now. Hours of operation : Mon-Fri: 1030-1900 AEDT Sony Mobile. For example, if a player buys a PlayStation Plus 12-Month Membership and requests a refund seven days after the purchase date, the refund amount may be reduced to reflect any use of the subscription, such as playing online, downloading monthly games, using cloud storage etc. Call our support team if you have a query surrounding your TV, Camera, Audio & Accessory ... Sony PlayStation. If you have bought something on PlayStation Store but have changed your mind about the purchase, you may be able to request a refund. When refunding a purchase made with one of these payment types, the refund will be sent to your wallet. Repair information and service assistance. A subscription includes any purchase of a service with recurring fees from PlayStation Store, such as PlayStation®Plus. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. Know any other ways to contact Playstation? Chat Now. Please enter a Service Request Case Number to view the status of your service: The best phone number and way to avoid the wait on hold, available live chat options, and the best ways overall to contact Playstation in an easy-to-use summary, as well as a full comparison of the 4 ways to reach Playstation, compared by speed and customer recommendations. Visit PlayStation Service Request Support or call 1-800-345-7669 for instructions on how to deliver the product, freight prepaid, to an authorized service facility. To find out more, including how to make a refund request, please select the type of content you have purchased below. Sony phone support is currently limited. Enjoy a $1 one-week trial membership and chat with a live expert now. If you have a repair in process, please contact your servicer for assistance. To cancel your pre-order, please contact us. 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